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Local Houston IT team since 1993
Client support: 832.286.1911·Remote Support Session
About

About Prime ITS

Prime ITS has served Houston businesses since 1993, when we started as Prime Computers. Today we provide managed IT, cybersecurity, co-managed IT, and Microsoft cloud services from our office on Cypress Creek Parkway in north Houston.

Downtown Houston skyline on a clear day
Our story

From Prime Computers to Prime ITS

In 1993 we started building custom personal computers as Prime Computers, from an office off Jackrabbit Road in north Houston. By 2000 our main focus had shifted to computer and network support, as computer manufacturers made it hard to compete on price.

Around 2010 we moved from an hourly break/fix model to a flat-rate managed support model. That change let us focus on preventing problems instead of only reacting to them, and it still guides how we work. In 2012 the company was incorporated as Prime ITS, Inc.

As cloud computing became practical, we moved client data and workloads to Microsoft cloud services where it made sense, while keeping on-premises systems where they still fit. We also focus on helping clients connect their business systems so they get better insight from the data they already have, while protecting their computer and network investments.

Milestones

Our timeline

  • 1993: Prime Computers founded in north Houston, building custom PCs.
  • 2000: Focus shifts to computer and network support.
  • ~2010: Flat-rate managed IT replaces hourly break/fix.
  • 2012: Incorporated as Prime ITS, Inc.
  • Today: Managed IT, Managed Security, Co-Managed IT, and Managed Cloud for Houston businesses, from 616 Cypress Creek Parkway.
How we help
  • Managed IT support and operations
  • Cybersecurity services and guidance
  • Microsoft 365 and cloud administration
  • Co-managed support for internal IT teams
Skyscrapers in downtown Houston, Texas

Technology partners and platforms

Tools we use and support for our clients.

CiscoSonicWallMicrosoft PartnerMicrosoftKnowBe4HuntressSentinelOneConnectWiseVeeamDNSFilterDellCertified HIPAA ProfessionalCertified Security Compliance Specialist

We take pride in your satisfaction

Book a free IT assessment or call our Houston team.

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